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Orders, payments, deliveries and returns

Orders

Payments

Payments are made via PayPal. This is a safe and secure way to pay online using your credit or debit card. If you don't already have a PayPal account you'll be asked to create one when you go to checkout. It only takes a couple of minutes to do - simply follow the instructions on screen, and then complete your payment.

Delivery

Most stock items will be dispatched the same day if ordered by 3.00pm. Larger items may take longer. For bespoke orders, I will give you an estimated completion and delivery date at the enquiry stage.

I will keep you up to date with progress on your orders at all stages.

Postage and packing

Charges for postage and packing are shown at the checkout. I'll always source the best value delivery option for you, and if the actual cost is lower than my estimate I'll refund the difference.

Here's a breakdown of the charges:

 

If you'd prefer to make your own arrangements to collect your items, then please contact me.

Order value Postage and packing
up to £9.95 £1.50
between £9.96 and £19.95 £3.00
between £19.96 and £39.90 £4.50
between £39.91 and £50.00 £7.50
over £50.01 £10.00

Returns